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80%
Save up tp 80% of your current IT Management costs
50%
Priced 50% lower than other MSP’s
24/7
Cyber security protection and IT Help Desk Support
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We can manage your entire IT Infrastructure, IT Help Desk and provide cyber security protection at an affordable fixed monthly fee.
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Plans to manage your entire IT infrastructure from
DIMIYA Tech is proud to provide Full IT Managed Services (MSP) Support for over 4500 users worldwide. We provide 24/7 IT help desk support for your business.
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Our team has over 20 years IT Managed Services experience providing support to blue-chip clients globally. We hire only the top 1% of the skilled and certified staff.
We hold ourselves accountable to ensure we deliver when providing IT solutions and services.
We have a high customer satisfaction rate where we deliver high responsiveness averaging 20 mins response and less than 2 hours resolution times.
At DIMIYA Tech we recognize the evolving nature of the IT industry and provide flexible and reliable solutions designed to suit our client's needs
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If it’s in your IT infrastructure stack you need assistance with, we can help you manage, maintain, and optimise it. From on-prem servers, storage, and end-user compute through to Microsoft 365. With our 24/7 monitoring we can reduce your downtime saving you $1000’s.
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We provide you with expertly trained dedicated IT Help Desk staff to handle your IT system support needs. Our managed IT support team will proactively manage you IT Help desk so you can focus on your core business. We can manage and maintain your existing software applications, fix user issues and provide support and guidance to your staff using ITIL/ITSM and industry best practices.
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With the rise in Cyber security incidents globally, DIMIYA Tech has proven systems, processes, methodologies and rigorous monitoring solutions to keep companies protected. We take a wholistic approach to security and assess your entire technology stack to ensure it complies with Australian Cyber Security Centre (ACSC) standards, from the external threats to your gateway, and down to your End Users – we can help you secure end-to-end
If you are looking to migrate to cloud, we can help you develop cloud transition strategies and guide you step by step for cloud migrations. DIMIYA Tech offers our own cloud platform services to many selected locations globally.
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We can manage all your IT hardware and software procurement needs. We can manage your IT assets, contracts and work with you to order required IT equipment or licensing to manage the stock level optimally. We can manage your existing partners or introduce our partners to get you the best pricing and IT asset management.
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We currently provide support services to over 4500 users at any given time.
We have built a customer base that has a high customer satisfaction rating with DIMIYA Tech services. We continue to help our customers achieve their goals.
With our low cost business services solutions, DIMIYA Tech has saved our customers over $3 million worth of operational savings, in the last year, by outsourcing. This number keeps growing
Australia (All states), USA, UK, Germany, Belgium, New Zealand, Canada, Cyprus, Sri Lanka, Kenya, Ethiopia.
1000+ IT Infrastructure components in cloud and on-premise kept Secured from Cyber threats
We provide support to over 200 applications.
We offer full or partially outsourced models depending on your unique needs.
We can work directly with you to identify the best IT MSP outsourcing model that fits your needs.
For companies who have a specific team and want DIMIYA Tech to manage certain components of their business services or to utilize some of DIMIYA Tech resources managed by the company.
For companies who don't have a specific team and want DIMIYA Tech to manage All their selected services.
We have helped countless customers to identify the right resource combination to scale their business while remaining cost effective.
For companies who have a specific team and want DIMIYA Tech to manage certain components of their business services or to utilize some of DIMIYA Tech resources managed by the company.
For companies who don't have a specific team and want DIMIYA Tech to manage All their selected services.
We have a tested model to understand your resourcing needs and to find the most qualified and skilled staff member at the most cost efficient manner.
We will work with you to understand your resourcing requirement
Understand systems, security, processes and policies, and integration requirements
We will build a custom solution to meet customer needs
Onboarding, Induction, Training, Business specific training, Establish KPIs and standards
Setup all onboarding requirements as per clients compliance, hardware & software needs
We offer the most competitive pricing in the market.
We like to make life easier for you, just like our simple pricing.
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